Reviews of River Valley Landlords Association Fort Ssmiith Arkansas
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Tenant Resources
Click on one of the following links to scroll directly to that section.
Tenant Login
Every Existent Holding Management tenant who signs a lease with us gets their own online account. Your secure account is convenient and easy to access, and provides useful features and data to maximize your rental experience.
- Pay hire online
- Asking repairs and maintenance
- Apply for a new rental property
- Give discover to vacate
- Admission documents, forms and checklists such as your lease and procedures
- Communicate with the Real Belongings Direction squad
New Tenants
To access your account for the first fourth dimension, click hither or click the "Sign upwardly" button and follow the prompts. Use the email address you lot provided during the leasing process and the address of the rental property. Your login information will exist emailed to y'all. Contact our office if you need help.
Pay Rent
The best way to pay your rent is to pay online. Paying rent online saves you the time and hassle of bringing a rent check to the office, assists you lot in paying on fourth dimension and is the about secure, accurate and efficient payment method.
Simply login to your tenant business relationship and follow the prompts to make a single payment or gear up recurring payments each month to ensure your hire will always be paid on time past the due engagement!
Request Maintenance
There are two ways to request maintenance or repairs.
- Log in to your tenant account and consummate a Service Request for maintenance or repairs.
- Call our 24 60 minutes Maintenance Hotline to request maintenance. If it is an emergency, please call us immediately. (Note: If the situation involves a serious water leak, locate the main water valve in your rental abode and plough it to the off or closed position.)
Before Requesting Maintenance
For faster resolution, review the post-obit listing of suggestions before calling maintenance. You tin can as well observe helpful maintenance tips and advice in your tenant account.
| Fume detector won't work when tested | Monthly cheque and supervene upon battery. Notify maintenance at once if non working. |
| Smoke detector beeps softly on and off | Cheque and replace battery. |
| No power to plugs or switches | Check billow console or fuse box. Check and reset. |
| Garbage disposal won't work | Push reset button on disposal or use allen wrench and turn. |
| No hot water | Check thermostat on hot h2o tank. Is pilot light lit? Check breaker panel or fuses valve airtight. |
| Hot water "TOO HOT" | Bank check thermostat on tank and turn down. |
| Faucet or toilet leaks | Turn off h2o fixture under sink, toilet at valve and notify maintenance. |
| Toilet plugged | Endeavour plunger. If still plugged phone call maintenance. |
| Sink plugged | Remove pilus from drain |
| Heater not working | Check thermostat. Check push or pilot lights. Furnace covers on correctly? Is pilot light lit? Billow tripped? |
| Dishwasher won't drain | Clean food out of bottom of dishwasher. Clean float. Rinse dishes before washing. Use jet dry once a month. Jet dry prevents hard water build up. |
| Refrigerator too warm or also cold | Check thermostat, ready correctly. Front and dorsum grills clean. Clean out bleed hole. |
Pet Information
Some of our rental properties allow pets. Homeowner preferences and insurance policies more often than not decide what blazon and how many pets are immune.
To find a pet friendly rental home, search the available backdrop and click Amenities and select Pets Allowed and if desired, select Fenced One thousand.
Pet Application
Many Real Belongings Management rental homes allow pets. If yous accept a pet, please enquire almost our pet policy.
Nosotros welcome pets in rental homes that allow pets, however, we must ensure tenants are responsible pet owners and respect other residents in the area. Both landlords and tenants should be upwards-to-engagement on metropolis ordinances decision-making pet ownership and management. The following list of pet ordinances is not exhaustive, but information technology does cover the main questions pet owners and landlords are likely to take.
Real Property Management's Pet Restrictions
Each rental home managed by Existent Property Management may have unique restrictions for pets depending upon type, number, and size of the pet. In addition, city pet ordinances limit the number of pets per pet owner, with exceptions to newborn pet litters. Almost rental backdrop do non allow certain breeds of dogs including Dobermans, Rottweilers, Chows, and Pitbulls because holding liability insurance policies will non cover injury caused by these breeds. Existent Property Direction tenants who have pets are asked to maintain their own liability insurance in regards to their pets.
General Rules and Regulations
Most cities and counties have pet ordinances which all Real Holding Management clients must abide by as pet owners. Below are common ordinances, withal check with Animal Control in your local area to make certain you empathize and comply with all pet rules and regulations.
Normally, y'all must register your dog or cat with the city within a sure timeframe of conquering, and the license tag must always exist attached to your pet. Most pet licenses need to exist renewed periodically.
Nigh city ordinances require a pet to be kept on a ternion at whatever time the pet is off its owner'southward residence, except when in officially designated off-leash urban center property. Dogs and cats in estrus must be kept in a secure enclosure, preventing their exposure to any free-roaming males.
If your canis familiaris bites a person or another animal, city pet ordinances commonly require you to notify the law or an beast control officer immediately, and not leave the scene until an officer has authorized y'all to do so. Always assist the victim as needed and requite your contact data to the victim.
City pet ordinances also unremarkably require you to control your dog'due south barking at all times, both day and dark, and the constabulary have the power to impound your dog if it is barking incessantly and yous tin can't exist reached.
Whether past law or not, tenants should ever clean upwards after their pets every bit a courtesy to others and the surrounding property.
Moving In
As you prepare to move in, here are a few items to help ensure a successful stay. When you sign your lease, we will provide you a manual detailing information you lot need to enjoy and treat your new home, and login information for your own tenant account. Delight keep this transmission handy for easy reference throughout your stay.
Move In Cess
Inside 5 days of moving in, go through your new habitation thoroughly, then e-mail us a completed Inventory and Condition Form (link to it here or is to likewise customizes??) forth with photos to visually verify conditions you draw on the grade.
Also annotation, the completed grade stays in the leasing department and does non plant a maintenance request. If during your cess you find anything that needs maintenance, please submit a maintenance request through your online tenant account. Nosotros want you lot to savor your new home and will work with you to ensure the property is well maintained.
Tenant and Owner Responsibilities
Every bit a resident of a rental habitation managed by Real Property Management, nosotros want you to care for the dwelling house as if it were your own and be respectful of your neighbors. Taking good care of the property also leads to a faster return of your eolith when y'all motility out.
Your lease outlines your full responsibilities nonetheless, below are some general responsibilities.
- Keep the belongings make clean and orderly, inside and out
- Set upwardly utilities in your proper name prior to moving in – electricity, water, gas, trash
- Treat landscaping and outside – backyard, and modest trimming and weeding of shrubs and flowerbeds, sidewalks (e.g., show removal), exterior light bulbs, window cleaning
- Pest control
- Complete small and seasonal maintenance – irresolute light bulbs, furnace filters, fridge water filters, and batteries in detectors; maintaining water softener and purification systems, keeping vents clean
- Comply with local, land and Home Owner Clan (HOA) property codes, rules and regulations
Contact our office if you would like a referral for a vendor for services listed higher up.
Owner Responsibilities
Real Property Management and/or the owner of the rental domicile you lease are responsible for:
- Ensuring the rental property is make clean, safe, and ready for occupancy
- Re-keying all doors leading to the outside for security
- Complying with state and federal laws pertaining to required detectors in the home
- Providing residents with a copy of applicable HOA rules
Hire Payment
Y'all volition receive a login for your own online account, where you can pay the rent each month. Nosotros encourage you to set up automatic, recurring payments to ensure on-time payment and peace of mind.
Maintenance Asking
We want to ensure every rental property stays in great shape, and nosotros encourage you lot to request maintenance when appropriate to perchance prevent larger issues or costly repairs. When maintenance or repair is needed, log in to your online account or phone call our maintenance hotline.
Long-Term Human relationship
Our goal is to maintain positive relationships with both our property owners and tenants, and ensure you lot are satisfied. If you are pleased with our service, delight email us and offering to post a positive review or provide a testimonial for future marketing utilise.
Likewise, when you decide to motility, buy a home or car, or go a new job, Real Belongings Management volition support you past offering a payment history and providing y'all a alphabetic character of recommendation provided you take paid your rent on time and have taken care of the property.
Moving Out
Moving out tin can exist a busy and sometimes stressful time. Real Property Direction provides checklists and guides to aid brand your transition smoother, faster and more organized.
You must give proper find prior to vacating the property, every bit outlined in your lease. Real Holding Direction will conduct a motion-out inspection only afterward all of your personal property has been removed and the property is fully cleaned. Nosotros consider you still living at the property until you return the keys (and garage door remote if applicable) to our role. You will not be immune to re-enter the home afterwards all keys have been turned into the office.
To assist united states of america in making refunds to yous promptly, we ask that you review the security deposit department of the Residential Lease Understanding that you signed when you moved in. This will clarify the refund procedure and explain whatsoever additional charges which you may incur.
The better the condition of the property when y'all exit, the faster the deposit can be returned to you, to the forwarding address y'all provide. If yous vacate the holding prior to the terminate of the lease term, y'all will withal be responsible for paying the rent for the rest of the lease however, we volition do our best to try and lease the property.
Resident Move-Out Cleaning Guide Download
Resident Move-Out Checklist Download
Long-Term Relationship
Our goal is to maintain positive relationships with both our property owners and tenants, and ensure yous are satisfied. If you are pleased with our service, we hope you consider our services once again in the hereafter. In improver, we encourage you to e-mail the states and offer to post a positive review or provide a testimonial for future marketing apply.
As well, when yous decide to move, buy a abode or automobile, or get a new job, Real Property Management will support you past offering a payment history and providing y'all a letter of recommendation provided you have paid your hire on time and accept taken care of the belongings.
Utilise Online to Rent a Home
If yous're interested in leasing a home from Real Property Management, it is all-time to first find a property you are interested in renting, then complete the online application.
Discover a Rental Home and Employ
- Review the properties available to rent.
- Click on your desired holding.
- Click Apply Online.
- Consummate the Online Rental Application
- Pay Application Fee (part 2 of the Application).
Source: https://www.rpmfirstchoice.com/tenants
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